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Password Reset Information

To reset a computer (AD) account password, including Portal:

To change the Computer ID password, complete the Password Reset Form.

If you have forgotten your Computer ID password, you may complete an online request for a new password.

To reset an email/blackboard/HRMS/PAT password:

Go to the Personal Administration Tool (PAT)

You may log in using either your email common name (usually your first and last name) OR your email address. Don't forget to select "Chandler-Gilbert" as your location.

Under the "My Profile" page, you can reset your password on the upper left side of the page. Once you have typed your new password, click on the "Submit" button. You will receive a message if you were successful.

For more information about your accounts and passwords, and which services each apply to, please visit our Password Change/Expiration Instructions


Published Oct 26, 2007 08:20 AM     Comment

How to Connect to your Workspace from a Mac

1: Double click on "Macintosh HD" on your desktop.

2: press "command" (apple) key and the "k" key on your keyboard. The "Connect To Server" window should appear. If not, go to the menu at the top and choose "Go"-> "Connect To Server"

3: enter in the "cifs://cg-employee" in the Server Address box and press "connect"

4: Using the same username and password you used to log in to the computer, fill in the Name and Password fields and press "OK"

5: Under the dropdown box choose WKSPACE and press "OK"

6: In the finder window that appears, browse through the folders until you find the one with the same name as your username or group you are trying to access. Personal workspaces are located under "EMPLOYEES" and group folders are under "GROUPS".




Published Oct 26, 2007 08:07 AM     Comment

Using Archived Folders in OS X

Macintosh computer users (OS X 10.4 or later) who save files to their network workspace can save quota space by using archived (or "zipped") folders to store or archive files or folders. Your quota is the maximum amount of diskspace usage you are allowed on the CGCC network file servers. You cannot upload files to your network workspace while you are over quota.

A quick and easy way to archive is to control-click the files or folders you would like archived and choose Create Archive from the contextual menu. Your new compressed folder appears as an icon with a zipper.

To access the files or folders in an archived folder, double-click on the archived folder. The original uncompressed file or folder will appear. When you place a file in an archived folder, the file is automatically compressed. A file that is moved from an archived folder is automatically uncompressed.

You can then move the archived folder to your network drive space, replacing the original unarchived files with the archived versions.

The compression/uncompression algorithm works with both the Windows and Macintosh operating systems. This means Mac users can share archived folders with Windows users. 

Unlike compressed folders in Windows XP, archived files or folders cannot be password protected.


Published Aug 9, 2007 03:07 PM     Comment

Using Compressed Folders in Widows XP

Windows XP users who save files to their network workspace, either the I: or L: drives, can save quota space by using compressed (or "zipped") folders to store or archive files or folders. Your quota is the maximum amount of diskspace usage you are allowed on the CGCC network file servers. You cannot upload files to the I: or L: drives while you are over quota.

A quick and easy way to create a compressed folder is to right-click on the Desktop and choose New, and then click Compressed (zipped) Folder in the contextual menu. Type a name for the new compressed folder, and then press the Enter key. Your new compressed folder appears as a folder icon with a zipper.

Moving files and folders to or from the compressed folder you just created works the same as with normal uncompressed folders by dragging & dropping files or folders to the compressed folder. When you place a file in a compressed folder, the file is automatically compressed. A file that is moved from a compressed folder is automatically uncompressed.

You can then move the compressed folder to your network drive space (I: or L: drive), replacing the uncompressed files with the compressed versions.

Files and folders in compressed folders can be password protected. To password protect the contents of a compressed folder, follow the steps below:

1. Double-click the compressed folder that you want to password protect and on the File menu, click Add a Password.
2. In the Password and Confirm Password fields, type the password that you want to use and then click OK.

WARNING:
The password for a password-protected compressed file is not recoverable. If you lose the password, you will be unable to access that file.


Published Aug 7, 2007 09:04 AM     Comment

 

 

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