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TSS (Technical Support Services)
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TSS provides technology support for campus Administrative and Instructional technology systems. The department is organized into various functional area responsibilities under the leadership of Victor Navarro, Director of Information Technology. The functional areas within the TSS department are:
- Enterprise Systems Programmers (ESP) See org chart
Providing application development, systems, network design and security, web back end services.
Leadership contact: Ron Slamka (interim)
- Desktop Support See org chart
Providing client desktop hardware, software, network voice/data connectivity, and configuration support
Leadership contact: Vincent Scalisi
- Help Desk See org chart
Providing faculty and staff technology Help Desk support.
Leadership contact: Ben Archer (interim)
- Customer Service Admin Support
Coordination of technology acquisitions, service contracts, & office administration.
Contact: Rhonda Reid (Purchasing), Diane Yost (Admin Secretary)
TSS is a vital component to the overall technology leadership organizational structure which includes Media Services, Instructional Technology, & Computer Labs. Each of these areas report to the VP Academic Affairs.
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