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Certificate of Completion Checksheet
Computer Hardware & Desktop Support
2007-2008 Catalog Year

Student Name
Credits Required
     16-20
Major
      Computer Hardware & Desktop Support (5026)
Student ID
Minimum G.P.A.
     2.00
Catalog Year
     2007-2008

The Certificate of Completion in Computer Hardware and Desktop Support is designed to provide training to work in an entry-level computer maintenance and help-desk position. Students will be provided the opportunity to apply technical concepts, fundamentals, and interpersonal skills in a help-desk environment through an internship.
Required Courses (16-20 Credits) CR GR CRS/SEM Comments
BPC110 - Computer Usage and Applications OR
CIS105 - Survey of Computer Information Systems
3
BPC/CIS121AB - MS-DOS Operating System
1
BPC170† - Computer Maintenance I: A+ Prep
3
BPC171† - Recycling Used Computer Technology
1
BPC270† - Microcomputer Maintenance II
3
CIS102 - Customer Service/Technical Support
1
CIS190† - Introduction to Local Area Networks OR
CNT140 - Cisco Networking Basics OR
MST140 - Microsoft Networking Essentials
3-4
CIS290AA† - Computer Information Systems Internship (1) OR
CIS290AB† - Computer Information Systems Internship (2) OR
CIS290AC† - Computer Information Systems Internship (3) OR
CIS296W+† - Cooperative Education (Any CIS296WA-WD module.) (1-4)
1-4
Program Notes:
† indicates course has prerequisites and/or corequisites.
Students must earn a grade of "C" or better in all courses within the program.